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Return & Refund Policy

Refund and Returns Policy

At compnprint.com, we aim to provide a seamless shopping experience for computer, laptop, and printer parts and accessories. This policy outlines the conditions and procedures for returns and refunds to ensure transparency and customer satisfaction. These policies apply to purchases made within India.

1. Return Request Period

If you wish to return a product, you must submit a return request within 3 days from the date of delivery. Requests made after this period may not be accepted.

2. Damaged Products

If you receive a damaged product, please provide an unboxing video clearly showing the damage. This video is crucial for us to evaluate the issue and provide assistance.

3. Missing Items

If any items are missing from your order, share an unboxing video displaying the contents of the package. You must inform us within 7 days of delivery. Once confirmed, a refund will be issued for the missing item(s).

4. Exchange for Incorrectly Ordered Products

If you ordered the wrong product and wish to exchange it:

  • Shipping Charges: You will be responsible for both the return shipping and the shipping cost of the replacement product.
  • Procedure: Contact our customer support team for instructions.
  • Note: This policy applies because we operate as resellers and not a retail website.

5. Refund Eligibility

Refunds will be issued under the following conditions:

a. Damaged or Defective Products: Upon confirmation of the issue via the provided unboxing video.
b. Missing Items: If we are unable to replace the missing item(s), we will process a refund for the respective item(s).

6. Original Condition and Packaging

To qualify for a refund or exchange, the returned product must:

  • Be in original condition, unused, and undamaged.
  • Include all original packaging, accessories, tags, and labels.

7. Return Shipping

Return shipping costs will be your responsibility, except when the return is due to our error (e.g., damaged or incorrect item sent). We recommend using a reliable shipping service with tracking to ensure safe return delivery.

8. Refund Process

Once we receive and inspect your return, you will be notified about the approval or rejection of your refund. If approved:

  • The refund will be processed within 7 business days and credited to your original payment method.

9. Contact Us

For return requests or further assistance, please contact us at:

Thank you for shopping with compnprint.com. Your satisfaction is our priority, and we’re here to assist with any issues regarding your order.